Legal

Privacy Policy

This Privacy Policy describes how ZAY HR Solutions Private Limited collects, uses, and protects information in connection with our website and HR outsourcing services.

Effective date:

1. Information We Collect

Personal Information

When you contact us through our website, request a proposal, or engage our services, we may collect personal information including your name, job title, company name, email address, phone number, and postal address.

Professional & Business Information

In the course of providing HR outsourcing, recruitment, payroll, and workforce management services, we may collect information about your organisation's workforce requirements, employee data, payroll details, and statutory compliance records as necessary to deliver our services.

Usage Information

We may automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is used solely for website analytics and security purposes.

2. How We Use Your Information

Service Delivery

We use the information you provide to respond to your enquiries, prepare workforce proposals, deliver recruitment and HR outsourcing services, process payroll, and manage statutory compliance obligations on your behalf.

Communication

We may use your contact details to send you service-related communications, updates relevant to your engagement with us, and, where you have consented, information about our services. You may opt out of marketing communications at any time.

Legal & Compliance Obligations

We process certain personal and payroll data to fulfil our obligations under applicable Indian labour laws, including the Employees' Provident Funds and Miscellaneous Provisions Act, 1952, the Employees' State Insurance Act, 1948, the Payment of Gratuity Act, 1972, and other applicable statutes.

Business Operations

We may use aggregated, anonymised data for internal business analysis, service improvement, and reporting purposes. This data does not identify any individual or organisation.

3. Information Sharing & Disclosure

No Sale of Personal Data

ZAY HR Solutions Private Limited does not sell, rent, or trade your personal information to third parties for their marketing purposes.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business — such as payroll software vendors, statutory compliance platforms, and IT service providers — strictly under confidentiality agreements and only to the extent necessary to perform their services.

Legal Requirements

We may disclose information when required to do so by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, personal information may be transferred as part of that transaction. We will notify affected parties as required by applicable law.

4. Data Security

Security Measures

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include access controls, encryption of sensitive data in transit, and regular security reviews.

Employee Data Handling

All ZAY HR Solutions personnel who handle personal or payroll data are bound by confidentiality obligations and receive training on data protection practices.

Limitations

While we take reasonable precautions, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

5. Data Retention

Retention Periods

We retain personal and business information for as long as necessary to fulfil the purposes for which it was collected, to provide our services, and to comply with applicable legal, regulatory, and statutory obligations. Payroll and compliance records are retained for the minimum periods prescribed under Indian labour and tax laws.

Deletion

Upon termination of a service engagement, we will securely delete or anonymise personal data that is no longer required, subject to any legal retention obligations.

6. Your Rights

Access & Correction

You have the right to request access to the personal information we hold about you and to request correction of any inaccurate or incomplete data. To exercise this right, please contact us at the details provided below.

Withdrawal of Consent

Where we process your information on the basis of consent, you may withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out prior to withdrawal.

Complaints

If you have concerns about how we handle your personal information, please contact us directly. We are committed to resolving complaints promptly and fairly.

7. Cookies & Tracking Technologies

Cookie Usage

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand how visitors interact with our site. You can control cookie settings through your browser preferences.

Third-Party Analytics

We may use third-party analytics tools that collect anonymised usage data. These tools are governed by their own privacy policies and do not receive personally identifiable information from us.

9. Changes to This Policy

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. The revised policy will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

Data Controller

ZAY HR Solutions Private Limited is the data controller responsible for your personal information. If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

ZAY HR Solutions Private Limited

No. 25 Grace Building, 4th Floor

Mc Nicholas Road, Chetpet

Chennai 600031, Tamil Nadu, India

Email: [email protected]

Phone: +91 44 2836 3415

© 2026 ZAY HR Solutions Private Limited. All rights reserved.